Returns & Exchanges

At Titan13Toy, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original condition.

Return Process

  • 1.
    Initiate Your Request

    Log into our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the unworn items with all original tags attached into the original shipping box or a secure mailing bag.

  • 3.
    Attach the Shipping Label

    Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.