Returns & Exchanges
At Titan13Toy, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original condition.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn items with all original tags attached into the original shipping box or a secure mailing bag.
- 3.Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.