Frequently Asked Questions

Everything you need to know about shopping at Titan13Toy

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 2-3 business days, with standard delivery taking between 7-14 business days depending on your location.

How do I track my order?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.

Are your products true to size?

Most of our apparel follows standard international sizing. We recommend checking the detailed size guide located on each product page to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How should I care for my Titan13Toy garments?

To maintain the quality of our fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.